Custom Floor & Mat Design

Customized & Personalized Design Service

Whether you're a homeowner passionate about home decor or a business owner aiming to deliver exceptional experiences to your clients, our design team is here to assist you in creating personalized designs.

Transform your space with our custom-size decorative floors, mats, and rugs designed to perfectly fit your unique needs. Whether you’re looking for a full room, kitchen mat, laundry room accent, dining area touch, or outdoor statement piece, our tailored options ensure your home stands out.

How it works

1. Send us by email a high-resolution photo or file of the requested design. Please email it to: info@graphicimageflooring.com
2. Provide dimensions of the floor mat or room. (Square foot measurements are not acceptable, we need the actual dimensions to customize your design.) 
3. Our design team will evaluate the design request to confirm it can be created and produced in high quality. In the event it is not a member of the team will reach out to discuss next steps.
4. Once approved, place your order by following these steps:
   1. Add the one-time custom design fee to the shopping cart.
   2. Place a custom-size order on the site or work with your salesperson to process.
   3. Upload the reference file, if available.
   4. Complete your purchase.  
5. You will receive a digital proof for your approval, typically within 3-5 business days.
6. Once approved a 13''x18'' physical sample will be mailed to you to re-confirm the design and colors.
7. The approved custom design is sent to production.

Note: Custom design fees covers up to 2 design variations which must be based on the original reference design or pattern. If the design process is not completed after 2 modifications, an additional $50 fee will be required for any additional version.  The design fee is non-refundable.

Production & Shipping

• The design process may take 3-5 business days.
• Once the design is ready, the mat should be ready for shipping typically within 5-10 business days.
• Expedited shipping does not rush the production time.
  
• Product colors may vary slightly from what appears on your screen.
• Samples to see the true colors firsthand are available to purchase.
• Made to order in the US.

Return

• Custom orders and design fees are final sales and non-refundable.